Privacy Policy – Vislo

1. Who We Are

Vislo is an AI-powered infographic creation tool for professionals and creators. It is operated by VISLO AI LTD, registered in UK.

If you have questions, you can contact us at: charlie@vislo.ai

2. What Information We Collect

2.1 Information You Provide

• Account details (e.g. email address, name) when you sign up
• Content you input into the tool (ideas, text, templates)
• Billing information if you purchase a subscription (processed securely via third-party payment providers)

2.2 Automatically Collected Data

• Device information (browser type, OS, screen size)
• Usage data (pages visited, clicks, export frequency)
• IP address (used for analytics and fraud prevention)

2.3 Optional Integrations

If you connect third-party services (e.g., Google login), we collect only the necessary details (e.g., email, name) as permitted by that service.

3. How We Use Your Data

We use your information to:

• Provide and improve the Vislo experience
• Personalize your dashboard and suggestions
• Respond to support requests
• Process payments
• Analyze usage trends (in aggregate)
• Send occasional product updates or announcements (you can opt-out anytime)

4. How We Share Your Data

We do not sell your data.

We may share your data only with:

• Service providers (e.g., payment processors, cloud providers, analytics tools) under strict confidentiality
• Legal authorities if required by law or to prevent abuse or fraud

All partners are contractually obligated to protect your data.

5. AI & Content Privacy

• Any text or prompts you enter may be processed via AI APIs (e.g., OpenAI) to generate content.
• We do not store your AI prompts or generated content beyond your session unless saved by you.
• Your designs and exports remain private and are not visible to other users unless you explicitly share them.

6. Data Retention

• Your account data is retained for as long as your account is active.
• You can delete your account at any time, which will permanently remove your data from our systems (except billing records required by law).

7. Security

We implement industry-standard security measures to protect your data, including:

• HTTPS encryption
• Secure authentication
• Access control within our systems

No system is 100% secure, but we take all reasonable precautions.

8. Your Rights

You can:

• Access or update your account data
• Request data deletion
• Export your designs
• Unsubscribe from marketing emails anytime

To make a request, contact us at charlie@vislo.ai

9. Children's Privacy

Vislo is intended for professional use. We do not knowingly collect personal data from children.

10. International Data Transfers

If you're accessing Vislo from outside India, please note that your data may be stored and processed in India or other countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy. If changes are significant, we'll notify you via email or in-app.

Your continued use of Vislo after an update means you accept the revised policy.

12. Contact Us

If you have any privacy-related questions or requests, reach out at: charlie@vislo.ai