Terms of Service – Vislo

Operated by VISLO AI LTD

Last updated: 1st August 2025

Welcome to Vislo ("we", "us", or "our"), a SaaS product operated by VISLO AI LTD, an UK-registered Private limited Company.

These Terms of Service ("Terms") govern your access to and use of Vislo, a web-based platform that enables users to generate and customize professional infographics. By accessing or using Vislo, you agree to these Terms.

If you're using Vislo on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

1. About the Service

Vislo helps users:

  • Generate AI-assisted infographic content
  • Customize templates and layouts
  • Export graphics for use on LinkedIn and other platforms

The service is continuously improved and may be updated with new features or changes without prior notice.

2. Account & Access

  • An account is required to access most features.
  • You are responsible for all activity under your account.
  • Do not share your login credentials or allow unauthorized access.
  • We reserve the right to suspend or terminate accounts that misuse the service or violate these Terms.

3. Acceptable Use

You agree not to:

  • Use the service for unlawful or harmful purposes
  • Upload or generate content that violates intellectual property laws or contains hate speech, misinformation, or inappropriate material
  • Attempt to reverse-engineer, clone, or exploit the platform

VISLO AI LTD may remove content or suspend access for violations of this policy.

4. Subscriptions & Payments

  • Vislo offers both free and paid subscription plans.
  • Paid plans renew automatically unless canceled.
  • Pricing, billing terms, and refund eligibility are shown at checkout and may change with notice.
  • No partial refunds will be issued unless required by law.

5. Ownership & Intellectual Property

  • You retain ownership of the content you create using Vislo.
  • All code, designs, templates, and systems used to power Vislo are the intellectual property of VISLO AI LTD.
  • You may not replicate, redistribute, or license the product or its components.

6. Service Availability & Limitations

  • While we aim for reliable service, we do not guarantee uninterrupted access.
  • VISLO AI LTD is not liable for downtime, data loss, or indirect damages.
  • Users are encouraged to back up their designs after export.

7. AI-Generated Content

  • Vislo uses third-party AI services (e.g., OpenAI, Anthropic, Gemini) to generate content.
  • Suggestions are provided for creative assistance and must be reviewed by users before use.
  • We do not guarantee accuracy or legal compliance of AI-generated content.

8. Termination

  • You may cancel your subscription or delete your account at any time.
  • We reserve the right to suspend or terminate access in case of violations or misuse.

9. Changes to These Terms

  • We may update these Terms from time to time. You will be notified of major changes.
  • Your continued use of Vislo after changes implies acceptance of the updated Terms.

10. Refund Policy

  • Subscriptions: All subscription payments are billed in advance on a monthly or annual basis.
  • We offer full refunds within 3 days of the initial purchase if you are not satisfied with the service.
  • After 3 days, payments are non-refundable, and the subscription will remain active until the end of the current billing cycle.
  • Renewals: Renewals are non-refundable. You can cancel your subscription at any time, and you will retain access until the end of the paid period.
  • Exceptional Cases: If you believe a charge was made in error, please contact us at [support email], and we will review the case individually.

11. Contact

VISLO AI LTD

charlie@vislo.ai